Consulting Services

a. Conflict Prevention Solutions

ADRIstanbul develops preventive strategies to help organizations minimize their conflict risk. The organization’s field of activity and business processes are examined in detail, potential conflict sources are identified, and risk assessments are carried out in these areas. Based on the findings, effective policies and procedures are developed. These policies determine how employees and managers will prevent and resolve disputes.
Additionally, ADRIstanbul organizes training and awareness programs to equip employees and managers with knowledge and skills on how to prevent conflicts. These training programs focus on conflict resolution techniques and effective communication skills. The effectiveness of the developed preventive solutions is regularly monitored and improved as necessary. This enables organizations to continuously create a stronger and more harmonious work environment.

b. Dispute Solutions

ADRIstanbul offers various alternative resolution methods for the effective resolution of disputes. Methods such as negotiation, mediation, and Med-Arb (a combination of mediation and arbitration) help resolve disputes impartially and fairly. Mediation ensures the resolution of disputes with the help of a neutral third party, while the Med-Arb method involves attempting to resolve disputes through mediation first and, if unsuccessful, proceeding to other methods.

ADRIstanbul also provides alternative methods such as mini-trials and summary jury trials, allowing parties to see potential outcomes through preliminary assessment before filing a lawsuit. These methods ensure that disputes are resolved quickly and cost-effectively. Throughout these processes, principles of impartiality and justice are upheld, aiming to achieve the best outcomes for the parties.

c. Dispute Risk Management

To minimize the conflict risks of institutions and find effective solutions during crises, ADRIstanbul offers comprehensive risk management services. The process begins with the analysis of current and potential conflicts, followed by detailed risk assessments for each dispute. A strategic roadmap for conflict resolution is developed, detailing the steps to be followed and the methods to be used in the resolution process.
ADRIstanbul develops strategies to minimize the financial and moral damages that conflicts may cause. Risk management policies and procedures are established. Effective coordination among all actors involved in the dispute resolution process is ensured, with consultancy and support services provided at every stage of the process. This allows organizations to emerge from crises with minimal damage, and sometimes even stronger.

d. Establishing Ombudsperson and Dispute Resolution Methods

ADRIstanbul also provides services in the creation and development of internal ombudsman mechanisms for organizations. During the establishment and structuring of the internal ombudsperson system, the operation and job descriptions of the ombudsman office are determined. The independent examination of disputes and the preparation of objective reports are significant aspects of ombudsperson activities.

New resolution methods and procedures are developed to enhance the effectiveness of the ombudsperson system. Training programs for employees and managers are organized to increase the effectiveness of ombudsman activities. Additionally, the effectiveness of the ombudsman system and dispute resolution methods are regularly evaluated and continuously improved. This enables organizations to take significant steps in ensuring internal peace and justice.